How should you treat a prospect when you’re on a sales call?
- Be nice
- Be respectful
- Don’t criticize them
It’s a no brainer. But while it’s common sense, sometimes even the best of us forget to put these guidelines into practice.
These principles were popularized by Dale Carnegie in his classic book How to Win Friends and Influence People which has sold over 15 million copies worldwide.
It’s one of the most recommended books for business and salespeople for good reason. Countless executives have read the book, including a relatively well-known billionaire, Warren Buffett. Perhaps you’ve heard of him.
We’ve pulled 30 tweetable quotes of wisdom to share from the book. These pieces of advice are great reminders for anyone that interacts with other people on a day-to-day basis. Yup, that’s most of us.
Inspirational Quotes From Dale Carnegie
1) “Every man I meet is my superior in some way. In that, I learn of him.” Tweet this
2) “Criticisms are like homing pigeons. They always return home.” Tweet this
3) “Only knowledge that is used sticks in your mind.” Tweet this
4) “The rare individual who unselfishly tries to serve others has an enormous advantage.” Tweet this
5) “The only way I can get you to do anything is by giving you what you want.” Tweet this
6) “A person’s name is to that person the sweetest and most important sound in any language.” Tweet this
7) “Arouse in the other person an eager want. He who can do this has the whole world with him.” Tweet this
8) “Every successful person loves the game. The chance to prove his worth, to excel, to win.” Tweet this
9) “Success in dealing with people depends on a sympathetic grasp of the other person’s viewpoint.” Tweet this
10) “Pay less attention to what men say. Just watch what they do.” Tweet this
11) “Ask questions instead of giving orders.” Tweet this
12) “The average person is more interested in her own name than in all the other names on earth put together.” Tweet this
13) “Remember a name and call it easily and you have paid a subtle and very effective compliment.” Tweet this
14) “There is only one way to get the best of an argument — and that is to avoid it.” Tweet this
15) “Three-fourths of the people you will meet are hungering for sympathy. Give it to them and they will love you.” Tweet this
16) “People are more likely to accept an order if they had a part in the decision that caused the order to be issued.” Tweet this
17) “Flaming enthusiasm backed up by horse sense and persistence is the quality that most frequently makes for success.” Tweet this
18) “Ask yourself: What is the worst that can happen? Then prepare to accept it. Then proceed to improve on the worst.” Tweet this
19) “Happiness doesn’t depend on any external conditions, it is governed by our mental attitude.” Tweet this
20) “One reason why birds and horses are not unhappy is because they are not trying to impress other birds and horses.” Tweet this
21) “To be interesting, be interested.” Tweet this
22) “All men have fears, but the brave put down their fears and go forward.” Tweet this
23) “Give the other person a fine reputation to live up to.” Tweet this
24) “Talk to someone about themselves and they’ll listen for hours.” Tweet this
25) “You cannot teach a man anything; you can only help him to find it within himself.” Tweet this
26) “Criticism is dangerous because it wounds a person’s pride, hurts his sense of importance, and arouses resentment.” Tweet this
27) “Actions speak louder than words. A smile says, ‘I like you. I am glad to see you.'” Tweet this
28) “You can’t win an argument. If you lose it, you lose it; and if you win it, you lose it.” Tweet this
29) “If you want to gather honey, don’t kick over the beehive.” Tweet this
30) “It raises one above the herd and gives one a feeling of nobility and exaltation to admit one’s mistakes.” Tweet this
Want to learn more? Discover how nine famous leaders in the last century developed their leadership skills through Dale Carnegie’s training course.